Gables iSmile, Miami iSmile, Kendall iSmile, Lauderdale iSmile Financial Policy

We deliver the finest care at the most reasonable cost to our patients; therefore, payment is due at the time service is rendered unless other arrangements have been made in advance. If you have questions regarding your account, please contact us at:

Many times, a simple telephone call will clear any misunderstandings.

Please remember you are fully responsible for all fees charged by this office regardless of your insurance coverage.

Methods of Payment

  • Cash
  • Check
  • Debit Card
  • Credit Card (MasterCard, Visa, Discover & American Express)
  • Healthcare finance (application available) or any 3rd party financing: Care Credit, HFD, Alphaeon, Cherry, etc.
  • Expense Account

* We will make every effort to have the initial estimated treatment plan as accurate as possible, however during the course of treatment some variations may occur. Some of the planned procedures may not be required, resulting in a refund to you, or there may be additional unanticipated procedures needed. In the event that actual treatment changes from the estimated treatment plan you will be advised at that time and the overall fee will be adjusted accordingly.

PAYMENT AND REFUND POLICY

Gables iSmile, Miami iSmile, Kendall iSmile, Lauderdale iSmile, is committed to providing all patients with exceptional service and care. If you feel you have an issue that cannot be resolved by your Gables iSmile, Miami iSmile, Kendall iSmile and Lauderdale iSmile, office team, please email us at info@GablesiSmile.com. We will respond to you as quickly as possible, but always within two business days of your initial contact with us. We are committed in providing you with the highest quality dental care and we look forward to resolving any patient satisfaction issues quickly and courteously.

Payment Policy

In all cases, Gables iSmile, Miami iSmile, Kendall iSmile and Lauderdale iSmile, patients agree to the following payment policies:

  • Payment in full of the estimated patient portion of the fees is due before but not later than when services are rendered.
  • For comprehensive treatment plans requiring multiple office visits, Gables iSmile, Miami iSmile, Kendall iSmile and Lauderdale iSmile, requires a minimum deposit of 60% of the total estimated patient portion of the fees at the start of treatment (for instances, but not limited to: crowns, bridges, implants, deep cleaning, Inivsalign, partials and dentures).
  • Patients are always responsible for amounts not covered by insurance, regardless of whether the original estimate included an expected insurance benefit, unless prohibited by law, or unless Gables iSmile, Miami iSmile, Kendall iSmile and Lauderdale iSmile, has a contractual agreement with the office. As the policy holder and patient.
  • Patients may, at their discretion, elect to pay in full, in advance for comprehensive treatment plans. Refunds for unused credit balances will be issued pursuant to Gables iSmile, Miami iSmile, Kendall iSmile and Lauderdale iSmile, refund policy as stipulated in this document below.

Refund Policy

Gables iSmile, Miami iSmile, Kendall iSmile and Lauderdale iSmile, will refund any amount paid for treatment that you did not receive, except when Gables iSmile, Miami iSmile, Kendall iSmile and Lauderdale iSmile, policy for Interrupted Services, set forth in this document, applies.
All Refunds will be processed back to the original form of payment, except cash payments will be refunded by check.

How to Request a Refund

Contact your local office and request a refund
Email refund request to: info@GablesiSmile.com
Mail refund request to: Gables iSmile 2725 Ponce de Leon Blvd. Coral Gables, FL 33134

All Refunds will be processed back to the original form of payment, except cash payments will be refunded by check.

Cash or Check Payment Refunds

Account Holder Refund Request – Upon receipt of a request for a refund, Gables iSmile, Miami iSmile, Kendall iSmile and Lauderdale iSmile, will confirm all payments by check have cleared the bank (may take up to 15 business days). Once the credit balance is confirmed, Gables iSmile, Miami iSmile, Kendall iSmile and Lauderdale iSmile, will issue a refund check within 20 business days.  

Major Credit Card Refunds

Any refund of payment originated through a credit card company must be refunded to the originating credit card account.

-Account Holder Refund Request – Gables iSmile, Miami iSmile, Kendall iSmile and Lauderdale iSmile, will issue credit card refunds within 7 business days. It may take up to an additional 7 business days for the credit card company to post the payment to the cardholder’s account.

Third Party Lender Refunds

Any refund of payment originated from third party lenders must be refunded to the original account. Processing of refunds may not be reflected on an account for up to 2 billing cycles. Gables iSmile, Miami iSmile, Kendall iSmile and Lauderdale iSmile, will not be liable nor assume any responsibility for any accrued interest on such accounts.

-Account Holder Refund Request – Gables iSmile, Miami iSmile, Kendall iSmile and Lauderdale iSmile, will issue third party lender refunds within 21 business days.

Treatment Cancellation and Interrupted Services

Charges Patients requiring crown or bridge services may cancel treatment with no charge prior to impressions, natural teeth being prepared or altered for the prosthetic. Once impressions, tooth preparation occur, patients are liable for the estimated full cost of the services even if they choose not to complete treatment.

Accepted Forms of Payment

Gables iSmile, Miami iSmile, Kendall iSmile and Lauderdale iSmile, accepts cash, personal checks, Visa , MasterCard , American Express , Discover , assigned insurance benefits and approved third-party financing.

Third-Party Financing

Gables iSmile, Miami iSmile, Kendall iSmile and Lauderdale iSmile, offers treatment financing through non-affiliated, third-party lenders (such as Care Credit, HFD, Alphaeon, Cherry, etc.). Gables iSmile, Miami iSmile, Kendall iSmile and Lauderdale iSmile pay these companies fees for making loans available to patients and for the lender’s cost of servicing these loans. As the aggregate amount of care financed through these lenders increases, the fees they charge Gables iSmile, Miami iSmile, Kendall iSmile and Lauderdale iSmile decrease. This sliding scale pricing arrangement does not affect your loan amount or the cost of your treatment. Based on the approved credit limit determined by the third-party lender the patient may elect to make full or partial payment when treatment is started and is obligated to make payment arrangements for any remaining balance prior to completing treatment.